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Privacy Policy

This Privacy Policy details how we collect, use, and process your data, including personal data, in connection with your access to and use of the website www.basics2013.com.

Our services may contain links to third-party services that have their own privacy policies and cookie usage policies. Please be aware that any information you provide through these links will be governed by the policies of those third parties. We recommend reviewing their privacy policies to understand how your data will be used.

No communication over the internet is completely secure, so we cannot guarantee the complete security of your personal data. It is important that you understand that entering such data is at your own risk. If you suspect that your user account has been compromised, for example, if you believe someone may have learned your password, please notify us immediately at the email address info@basics2013.com.

By completing our registration forms and continuing to use our services, you agree that your personal data will be used in accordance with this policy.

 

1.   DATA WE COLLECT

There are three general categories of information we collect.

1.1 Information You Provide Us

When you register as a user of BASICSchool or when you use our website, we collect certain personal information about you. This information is used to provide you with eSystem services and other services, to conduct school activities, and to analyze how you use our website.

When you sign up as a user of BASICSchool, we collect information such as your name, surname, email, date of birth, and similar details. In certain cases and to a limited extent, we also collect data from your social media profiles (if you sign up for BASICSchool through these profiles).

To create and maintain a reliable and secure environment, we may collect information for identity verification purposes (such as photos of your ID card where permitted by applicable regulations) or other authentication data.

When you communicate via eSystem with authorized BASICSchool personnel or other registered members, we collect information about the communication and any information you choose to provide in this way.

You may also provide us with other information when filling out forms, updating or adding information to your user account, responding to surveys, posting on forums, commenting on news and announcements, and more. You can also opt to receive notifications, which you can configure in your account settings.

European Union regulations, as well as local laws, establish specific rules for processing "special categories of personal data," which include racial, national, or ethnic origin, political opinions or party affiliation, religious or other beliefs, and sexual orientation. We allow you to post such data, which can be viewed by people you select (which may include all visitors to our site). We generally do not process such data unless you choose to add or make such data available to others.

When you post information on a forum or publicly comment on news and announcements on any of our pages, the information you post and your username are publicly available. These details can be viewed and collected by others. We are not responsible for how others use this information. When posting information in this manner, we recommend avoiding sharing personal data or information that can be used for direct identification, such as your home address and similar details. We are not responsible for the privacy of such information you publicly post on our pages.

 

1.2 Information We Automatically Collect When You Use BASICSchool

When you use BASICSchool, we automatically collect some information, including personal data, about the eSystem services you use and how you use them.

When you use certain services of BASICSchool, we may collect information about your precise or approximate location, as determined by data such as your IP address.

We may collect information about your interactions through BASICSchool, such as the pages or content you view, as well as other actions you take on BASICSchool.

We automatically collect data about the type of device you are using to access and use BASICSchool, even if you haven't opened a user account or logged in. This data includes, among other things, details about how you used BASICSchool (including using links to third-party websites), IP address (a numerical code used to identify your device that may include information about the country, region, and city where you are located), access dates and times, hardware and software data, and more.

1.3 Information We Collect from Third Parties

If you connect, link, or sign in to BASICSchool through third-party services (e.g., Google, Facebook), the third party may send us data, such as profile information from that service. This information varies and is controlled by the third party, authorized through your privacy settings in that service.

 

2.   HOW WE USE THE INFORMATION WE COLLECT

We use, store, and process information, including personal data, to better understand your interests, improve and develop BASICSchool, create and maintain a reliable and safer environment within the eSystem, and fulfill our obligations, including the following purposes:

2.1 Providing Services, Improving, and Developing BASICSchool

  • We provide you with access to and use of BASICSchool;

  • We enable you to communicate with other users;

  • We operate, protect, improve, and optimize BASICSchool and your user experience by conducting analyses and research;

  • We provide you with customer support;

  • We send you messages about services or customer support, updates, security alerts, and account notifications.

We process this information based on our legitimate interest in operating and improving BASICSchool and the user experience, better understanding our users, promoting our services, and managing our website with the aim of efficiently creating and sharing content, operating the eSystem, and managing our school in general.

2.2 Creating and Maintaining a Reliable and Safer Environment

  • Detecting and preventing fraud, spam, abuse, security incidents, and other harmful activities;

  • Conducting security investigations and risk assessments;

  • Performing data or identity verification;

  • Complying with our legal obligations and school policies;

  • In limited cases, automated processes (such as captcha) may restrict access to BASICSchool if such processes detect activities deemed to pose a security or other risk.

2.3 Contacting You

We may use your information to contact you about various matters, such as:

  • Notifications about changes to BASICSchool policies;

  • Notifications about relevant BASICSchool activities;

  • Inquiries related to services or school activities you have signed up for;

  • Responding to you when you have contacted us or replying to a comment.

 

3.   SHARING AND DISCLOSURE

We never sell your personal data. We share it with others in the following ways:

3.1 With Your Consent

Where you have provided consent, we share your data, including personal data, as described at the time of consent. For example, this may occur when you authorize a third-party website to access your user account or when you participate in activities organized by BASICSchool or our partners.

3.2 Profiles and Other Public Information

BASICSchool allows you to publish information that is visible to the general public. For example:

  • Parts of your public user account on BASICSchool, such as your name, phone number, description, and other information you choose to enter, are visible to other users of the BASICSchool website;

  • If you submit content to a discussion forum or use any of the eSystem tools on BASICSchool, that content is visible to other users;

  • When you post something publicly, such as commenting on news and announcements that are visible to the public.

Information you publicly share on BASICSchool may be indexed by third-party search engines. If you change publicly displayed content, these search engines may not update their databases.

3.3 Compliance with Law, Responding to Legal Requests, Preventing Harm, and Protecting Our Rights

BASICSchool may disclose your information, including personal data, to courts, law enforcement, government authorities, or authorized third parties if we are legally required or permitted to do so, or if such disclosure is reasonably necessary for: (I) compliance with our legal obligations, (II) legal proceedings and responses to claims directed at BASICSchool, (III) responding to verified requests related to criminal investigations or suspected illegal activity or any other activity that may expose us or other users to liability, (IV) enforcing and managing other agreements with users, or (V) protecting the rights, property, or personal safety of BASICSchool, employees, users, or the public.

Where appropriate, we may notify users about such legal requests unless: (I) notification is prohibited by law or court order, or (II) we believe that providing notification would be futile, ineffective, create or increase a risk of fraud against other users. In cases where we comply with legal requests without prior notice for any of the aforementioned reasons, we will attempt to notify the user after the request has been fulfilled and when, in good faith, we determine we are no longer prevented from doing so.

3.4 Service Providers

BASICSchool uses various service providers and third-party technologies (e.g., Google, Facebook, etc.) that help us provide services related to BASICSchool. When you provide us with your data, please be aware that it may be transferred, stored, or processed in a location outside the EEA (European Economic Area) or in countries that do not ensure adequate protection measures as determined by BiH or EU legislation.

3.5 Social Networks

Where permitted by applicable law, we may use certain limited personal data about you to share with social media or other platforms, such as Facebook or Google, to generate potential new users, drive traffic to our website, or otherwise promote our services or BASICSchool in general. These activities are based on our legitimate interest in conducting marketing activities to offer you products or services that may be of interest to you.

BASICSchool does not control or oversee the social media platforms with which we may share your personal data

3.6 Business Transfers

If BASICSchool becomes involved in a merger, acquisition, reorganization, or sale of assets, we may sell, transfer, or share part or all of our assets, including your data, in connection with such a transaction. We will notify you before your data is transferred and becomes subject to potentially different privacy policies.

 

4.   PARTNERS / THIRD PARTIES

BASICSchool may contain links to partner / third-party websites or services, such as third-party integrations or other third-party services. BASICSchool does not control these partners / third parties, and when you interact with them, you may provide information directly to the partners / third parties, BASICSchool, or both. These partners / third parties will have their own rules for collecting, using, and disclosing information. We recommend that you review the privacy policies of other websites you visit.

 

5.   YOUR RIGHTS

For any questions and to exercise your rights, you can contact us by sending an email to info@basics2013.com. Please note that we may ask you to verify your identity before taking further action on your request.

5.1 Managing Your Information

You can access and update some of your data through your user account settings. If you have chosen to connect to BASICSchool via a third-party application, such as Facebook or Google, you can change the settings and remove permission for the application by adjusting your account settings. You are responsible for updating your personal data.

5.2 Correcting Inaccurate or Incomplete Information

You have the right to request that we correct inaccurate or incomplete personal data about you (that you cannot update directly in your user account).

5.3 Retaining and Deleting Data

The period of time we retain your personal data depends on the purpose of processing, as outlined in this privacy policy. For example, if we need your data to respond to your inquiries about services or products, we will keep your personal data as long as you are using our product or service. Also, when we need to process your personal data for accounting purposes, we will keep it as long as there are valid reasons for doing so. Once the processing of your data is no longer necessary to fulfill the purpose for which the data was collected and processed, we will delete it or securely archive it. If we have requested your consent to process your personal data and there are no other legal grounds to continue processing, and you withdraw consent, we will delete your personal data..

5.4 Filing a Complaint

You have the right to file a complaint regarding BASICSchool’s data processing activities with the Personal Data Protection Agency of Bosnia and Herzegovina (AZOP BiH). If you are located within the EU, you can submit a complaint to the relevant regulatory authorities for personal data protection in the EU.

 

6.   SECURITY

We continuously implement and update administrative, technical, and physical security measures to protect your data from unauthorized access, loss, destruction, or alteration. If you know or have reason to believe that your data has been lost, stolen, misused, or otherwise compromised, please contact us immediately.

 

7.   CHANGES TO THIS POLICY

BASICSchool reserves the right to modify this privacy policy at any time, in accordance with this provision. If we make changes to this policy, we will post the amended privacy policy on the BASICSchool website and update the date of the last revision. If you do not agree with the amended privacy policy, you can cancel your account.

 

8.   CONTACT US

If you have any questions or complaints, you can send us an email at info@basics2013.com.

Cookie Policy

1.   What Are Cookies and Tracking Technologies

Cookies are small packets of data used to store and receive anonymous identifiers and other information about computers, phones, and other devices. Other technologies, including data stored in web browsers or on devices, device-related identifiers, and other software, are also used for similar purposes. In this policy, we refer to all these technologies as "cookies."

Cookies help us provide, protect, and improve our products and services by personalizing content, adjusting and measuring how available tools are used, and enabling a safer environment. Although the cookies we use may change from time to time in line with improvements and updates, we use them for the following purposes:

  • To remember information about you so you don't have to re-enter it;

  • To keep you logged in across different devices;

  • To help us understand how people use our services so we can improve them;

  • To protect your account and data;

  • To help us tailor and personalize BASICSchool.

 

2.   Different Types of Cookies

2.1 First-Party Cookies

These cookies are set by the website you are visiting and can only be used by that website.

2.2 Third-Party Cookies

These cookies are set by someone other than the owner of the website you are visiting. BASICSchool may include content from other websites, which may set their own cookies. Also, if you share a link from BASICSchool, the service where you share it (such as Facebook) may set a cookie in your browser. We have no control over third-party cookies.

2.3 Session Cookies

These cookies last only as long as your web session and disappear from your computer or device when you close your browser.

2.4 Persistent Cookies

These cookies remain on your computer or device even after you close the browser and last for the period specified in the cookie. For example, we use them to remember your account settings for the next time you visit.

2.5 Essential Cookies

These cookies enable you to use different parts of BASICSchool, primarily the eSystem services. Without them, we cannot provide the services you have requested.These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

2.6 Functional Cookies

These help us tailor BASICSchool by collecting data to remember your choices, improving the service, and providing a more personalized experience. For example, they prevent you from seeing the same messages intended only for new users or remember other settings.

2.7 Performance Cookies

This type of cookie helps us understand how visitors use BASICSchool so that we can improve it. They allow us to test different ideas. Some examples include gathering data on the most frequent visitors to BASICSchool to improve our online services or ensuring that the website functions correctly to enhance the look and feel of BASICSchool. Performance cookies also collect information about which parts of our website are most visited and by what types of users.

2.8 Analytics Cookies

These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

2.9 Marketing Cookies

These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

 

3.   How Long Cookies Last

Some cookies are deleted when you close your browser. Others last longer, sometimes permanently, and are stored on your device, remaining there when you use it again.

 

4.   How Can I Control My Cookies and Tracking

When you visit us for the first time, we will inform you about our cookies.

Your browser and/or device may have settings that allow you to choose whether cookies are stored in your browser and options to delete cookies. For additional information on these controls, refer to the browser or device owner's instructions. Please note that disabling cookies in your browser may prevent access to some BASICSchool services or cause parts of the site to function improperly or not fully.

Last change: September 16th, 2024

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